Terms and Conditions

Prices

All prices on our web site are inclusive of VAT. We reserve the right to change our prices without notice.

Payment

We offer a secure credit card payment method via Paypal.

Return Policy - 14 day return policy

If you’re not happy with a product you’ve ordered you have 14 days return period after you receive the goods.
The product must be returned in an unaltered state in its original packing and return freight and insurance is paid by you.
You always have the right to cancel your purchase if the product is out of stock.

Before returning any product you must notify us within 48 hours after you receive the goods. If you need to return an item contact customer service for instructions. We will respond quickly with instructions on how to return items from your order. Please do not send anything back before having contacted us first.

  
When we got back the goods and found that it is not damaged we will pay within 30 days the amount you paid, minus the shipping cost, if the entire order is returned. When you return an order that you have been delivered free of charge, we make a deduction of 7 EUR for our shipping charge.

Right to Exchange / Warranty / Return

If a product is faulty or wrong we will pay postage to exchange the product. Please contact customer service for instructions.

Personal Data

The only personal information we collect is to be able to fulfill your order. Personal information is not shared with anyone except the authorities if they provide a valid court order.

Delivery Times

Your order is always sent as soon as possible, often you have your goods within 2-8 days. However, delivery can take up to two weeks of heavy workload or residual products